When I first heard about Wikipedia I was extremely skeptical. How can a technology open to everyone no matter his or her credentials (or intent) produce a viable encyclopedia populated with reliable information? Why should I be confident of a wiki's reliability when there is no expert oversight?This article from The New York Times (Wikipedia: Exploring Fact City) is an insightful analysis of why Wikipedia works as well as it does. It likens the website to a city where people implicitly agree to live and work together for the benefit of all. Like a city, the freedom and good faith of hundreds of thousands of "citizens" makes it a dynamic and interesting source of information in ways that an expert site never could be. The analogy of Wikipedia as a dynamic and interesting urban environment is wonderful food for thought.
For the first time I have been able to understand why an enyclopedia that does not rely on experts can be a reliable source of information. In fact, the article points out that the lack of expert oversight is actually wiki's strength; and it applauds Wikipedia for having resisted the call for expert oversight throughout its existence.
I highly recommend this article to anyone who, like me, has wondered why Wikipedia (or New York City for that matter!) works when arguably it shouldn't.

